How will my order be delivered to me?
Answer :
For small or very light items, I will ship economy, which means I will create a little package for them, and they will be mailed by weight. For most items, I will mail in a Priority padded envelope. In all cases, I ship using USPS.
What do I need to know?
Answer :
You need to know that I ship within a day of receiving your order. My shop is pet free, and I am the only one fulfilling orders and creating products. My shop is clean and sanitary.
How do I check the status of my order?
Answer :
You are always welcome to contact me to check directly on the status of your order. If you receive a tracking number, check that also.
Can I cancel my order?
Answer :
You have up to 12 hours to cancel your order. After it has been shipped, I cannot call it back or cancel it.
Do you allow exchanges?
Answer :
I do allow exchanges, as long as the price of the item you want to exchange and the price of the item you want instead are within $5 of each other.
What are the shipping charges?
Answer :
There are no shipping charges to you; I ship everything for free.
Who makes your products?
I hand sew everything in my shop. I do not use any outside manufacturer and I do not use drop shipping.